This Privacy Policy describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Policy periodically as we may update it from time to time.
What kind of information does Sport Haley collect?
We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you place an order online, save your info with us online, or participate in a contest, promotion or survey. We maintain a record of your product interests and the purchases you make online and may also acquire information about you from our joint marketing partners, from unrelated third parties, and from our affiliates.
How does Sport Haley use my information?
When you place an order or make a purchase from benhoganapparel.com, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion (online, over the phone or at a retail store), we may use your personal information to send you e-mails, postal mail, or telephone (including text messages) regarding our products, services, contests and promotions. You always have the choice not to receive marketing information or calls.
In addition, we may use information about you and your product interests and purchases from us and our affiliates to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.
To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your use of our online sites (e.g., name and contact information). To access your information online, simply click "My Account" at the top of any page, sign in when prompted to do so, and you'll be able to edit your personal information. You can also ask us to update your personal information, by emailing our customer service department at websales@sporthaley.com. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. Please note that any requests to update your personal information may take up to ten days for your e-mail request and 6-8 weeks to process your postal mail request.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by sending us an email at websales@sporthaley.com. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from our promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 4 weeks to process your postal mail request, during which period you may continue to receive communications from Sport Haley.
Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
How do I know my information is secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.
Changes To This Privacy Policy Statement
From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If there is a material change in the manner we use data that we collect, we will update this Privacy Policy to reflect these changes. You should check our website periodically for more information on how we use the data we collect.
What about links to other websites and services?
The benhoganapparel.com website may contain links to other sites. Sport Haley does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Sport Haley is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.
Contact Us
Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns. Please note: When you contact us, please provide your name and address exactly as it appears on correspondence you have received from us.
By Postal Mail: Sport Haley, Inc. Customer Service Department 4600 E. 48th Ave. Denver, CO 80216
By Phone: 866.234.6426 (8:00 AM – 5:00 PM MST)
By Fax: 866.334.6426
By Email: websales@sporthaley.com
To Unsubscribe from Sport Haley Emails: If for any reason you would like to be taken off the email list that notifies you of upcoming events, offers and sales, simply click the unsubscribe link provided at the bottom of every email we send.